20-40-60 Etiquette: Where are young people's manners?

20-40-60 Etiquette: Young people need help learning social graces.
by Helen Ford Wallace and Lillie-Beth Brinkman and Callie Gordon Published: April 14, 2014
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QUESTION: My wife has a very intense job that involves training some very, bright and intelligent young people. The problem is simple. They have no social graces. How does one gently integrate etiquette and teach manners to these folks who are well beyond college age?

CALLIE’S ANSWER: That is very simple. You need to tell your wife to teach these individuals the simple business professional etiquette.

She needs to figure out what she would like to teach and move on from there. Good luck to her!

LILLIE-BETH’S ANSWER: She could very easily incorporate an etiquette lesson or two into her training. Good etiquette is good for business, and for a young employee, good manners are a way to stand out as his or her career progresses.

Many businesses pay experts to come in and offer a workshop or a class or two for their employees on this subject. Your wife could either teach this herself as a standard part of training, or she could identify the issues the employees need to learn and hire an outsider.

She won’t have to single out any particular people if the entire group gets the training, and everyone needs a refresher course from time to time.

HELEN’S ANSWER: Your wife might add an etiquette lesson as part of their training. Etiquette classes for adults help them in the workplace. It helps them make a good impression and gives them the self -confidence to meet the public. Sometimes the classes can help to brush up on social skills that have been forgotten.

Your wife can really make a difference for these adults. She can assist the young adults with their professional images, and she should make sure to go over the basic manners that might be important, such as silverware placement and use at the table, how to eat various foods, conversation etiquette, personal appearance, and business and social introductions.


by Helen Ford Wallace
Society Editor
Helen Ford Wallace is a columnist covering society-related events/news for The Oklahoman. She puts local parties online with daily updates. She creates, maintains and runs a Parties blog which includes web casts. She is an online web editor for...
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by Lillie-Beth Brinkman
Lillie-Beth Brinkman is a Content Marketing Manager for the Greater Oklahoma City Chamber of Commerce. She was previously an assistant editor of The Oklahoman
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by Callie Gordon
Freelance Writer
Callie Gordon, a graduate of the University of Oklahoma, is working at Chesapeake Energy in the Environment, Health, and Safety Department. She was previously an event coordinator for Chesapeake Energy.
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