The same letter, with an address to send tickets to for a refund, was distributed in the Miller Lite Club with a Super Bowl XLV letterhead.
“This was supposed to be the big finale to the season,” Summeier said of the Christmas gift from his wife while fighting back tears.
Several NFL staff members held court and tried to apologize to a group of angry fans, who described the thousands of dollars they had spent on transportation to Dallas, hotel accommodations and the tickets, many of which were purchased secondhand and well above face value.
The three-times face value offered by the NFL, “won't cover the flight, hotel and ticket,” one Steelers fan yelled.
The staff members declined comment to The Oklahoman.
Matthew Rush, from Philadelphia, was one of the fans in the Miller Lite Club. He said a fan had already created the website, “superbowlsuit.com,” which will encourage those affected to join together for a class action lawsuit against the NFL.
“(The Super Bowl experience) is expensive, but it really doesn't have a price tag,” Rush said. “We've spent thousands of dollars, but it isn't even really about the money. It's about the experience.”
While Rush was talking to The Oklahoman and holding up a hand-made sign encouraging the others that were affected to visit the website, Carl Brown Jr., a security guard with S.A.F.E. management, said to Rush, “You just don't want to have a good time, do you?”
Rush responded, “I did; that's why I bought a Super Bowl ticket.”