NEW YORK — Many online shoppers were taken aback when Amazon raised the price of its Prime service. Although Prime offers a streaming video service, many customers have come to rely on its free two-day shipping.
Some took the $20 price hike in stride. “I order stuff once a week on Amazon,” said Liam Stephens, a Los Angeles-based mobile phone game designer. “It’s still a better deal.”
But if you’re annoyed, and looking for alternatives, there are cheaper versions you can try.
Rivals, including ShopRunner, Overstock.com and Newegg, offer online shoppers free shipping on a wide range of products. Their annual fees are all less than the $99 annual price tag for Amazon Prime.
ShopRunner pounced on the price increase. The company, which guarantees its members free two-day shipping on merchandise from more than 85 online retailers, began offering Amazon Prime customers free membership for a year. ShopRunner usually charges $79 a year. American Express cardholders can also get the service for free. That’s because the credit card company is one of ShopRunner’s financial backers.
ShopRunner’s retail partners are diverse enough that it could be a substitute for Amazon Prime. ShopRunner members can get free shipping when they buy toys online from Toys R Us, cosmetics from Drugstore.com, vitamins from GNC, or clothing from Brooks Brothers, Neiman Marcus and American Eagle Outfitters. If an item qualifies for free shipping through ShopRunner, members sign into their accounts before checking out and the shipping costs disappear.
The promotion for Amazon Prime members is only for a limited time, but there’s no end date yet, said Fiona Dias, ShopRunner’s chief strategy officer.
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