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Apartment resident wants staff to respond to complaints

Complaints go unanswered at Stonybrook West, an apartment complex at 3109 N Portland Ave. in Oklahoma City, one resident says.
BY JOEY STIPEK jstipek@opubco.com Published: May 6, 2013
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Roaches and a broken porch light are two of many reasons why Aremy Parker would like to move her family out of Stonybrook West.

Parker lives at the apartment complex, 3109 N Portland Ave., with her two small children, her brother, mother and stepfather in a two-bedroom unit.

The family is on a month-to-month lease for $579 per month, Parker said last month.

“The roaches were OK for awhile,” Parker said. “They used to spray once a month, but now they don't spray at all. It's been six to eight months since they last sprayed for them.”

Despite repeated attempts to contact staff about her concerns, Parker said, she can never get an answer out of anyone working at Stonybrook West.

“And it's unlikely to get a hold of them if you walk over to the office during business hours and wait,” she said.

Oklahoma City code enforcement inspectors cited Stonybrook West five times between April 2012 and February 2013 for violations including exterior property damage and unsecured buildings.

No one was at the office when a reporter and photographer from The Oklahoman stopped by seeking comment. No one responded to messages left by phone.


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