Apple will give refunds
WASHINGTON — Kids gleefully snapped up virtual pet food, gems or other items while playing games on their mobile devices, while the bills from Apple Inc. mounted, often without parents' knowledge. Now, the tech giant has agreed to refund the money.
Following tens of thousands of consumer complaints, the Federal Trade Commission said Wednesday that Apple will pay at least $32.5 million to settle a federal case involving those in-app purchases. Apple also must change its billing practices to make it more obvious that an actual purchase is taking place.
According to the FTC complaint, Apple did not always make it clear users were buying something. Parents also were not told that entering a password started a 15-minute clock during which kids could make unlimited purchases without further action by an adult, the agency said.
A single purchase can range from 99 cents to $99, the commission said.