Army of adjusters starts cutting checks to owners of damaged Oklahoma property

Hundreds of insurance adjusters have descended on central Oklahoma to deal with the damage wrought by storms of the past several days.

BY DON MECOY Modified: May 19, 2010 at 8:17 am •  Published: May 19, 2010

/> On Tuesday, Brown presented Mike and Debbie McKaughan with a check to replace a hail-damaged roof, gutters, carport and a window at their Moore home.

Farmers last week helped the McKaughans replace the shattered windshield of their car.

Debbie McKaughan was pleasantly surprised by the experience, which she feared would be fraught with stress and red tape. Mike McKaughan said he expected "an extended wait” before he received a settlement.

"It hasn’t been as bad as I thought it was going to be,” she said.

"I was scared that it was going to be really hard to handle.”

The McKaughans bought their home three years ago and moved in when neighborhood trees were laden with ice. On Tuesday, their street was lined with signs of roofing and construction companies that have or soon will be making repairs.

For Debbie McKaughan, the insurance money ensures that her dream house will remain the family’s home.

"We’re going to live here forever,” she said.

Ongoing Coverage: May 10 tornadoes



What you should do when

contracting for repair work

Attorney General Drew Edmondson this week warned property owners to be on guard for fraudulent home-repair companies and offered the tips for choosing a contractor. They include:


• Ask people you trust for referrals.


• Whenever possible, deal with local firms with roots in the community.


• Check out the repairman with the attorney general’s Consumer Protection Unit and the Better Business Bureau.


• Ask for customer references.


• Get written estimates from several firms.


• Don’t do business without a written contract.


• Get all guarantees, warranties and promises in writing.


• Agree on start and completion dates and have them written into the contract.

Avoid these types when contracting for repair work
The attorney general cautioned people to be wary of repairmen and contractors who:


• Solicit door-to-door.


• Offer discounts for finding other customers.


• "Just happen to have” materials left over from a previous job.


• Accept only cash payments.


• Pressure you for an immediate decision.


• Ask you to pay for the entire job up-front.

If you suspect a scam
Anyone with information regarding suspected fraud or scams can contact the attorney general’s consumer protection hot line at 521-2029.

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