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Dot Wo customers are treated like family

By Jim Killackey Modified: July 12, 2010 at 1:56 pm •  Published: March 16, 2009

Consider Andy Sheung, 46, the outgoing owner of Dot Wo restaurant in Edmond. That he is here, and what he does so well, contributes to a marvelous combination of food and service.

Dot Wo means “reaching for the peaceful.” And the motto for Dot Wo, according to Sheung, is “Have fun.”

His San Francisco-style eatery at 63 SE 33 in Edmond has been voted “The Best Chinese Restaurant” in Oklahoma by The Oklahoman, Oklahoma Gazette and the Edmond Evening Sun.

The restaurant has been in business since 1995 and at its current site for more than four years.

Dot Wo has dine-in, take out and catering.

He insists that everything in the restaurant is fresh, neat and clean; and the food is always fresh.

Employees must have smiling faces, regular haircuts, manicured fingernails and clean uniforms at all times. All tables are neatly organized in rows and customers are treated like family.

Of course, all of this is nothing new or different for Sheung.

The affable, friendly father of four is a graduate of Hong Kong Polytechnic University — with a degree in aerospace engineering.

After immigrating to the United States in 1980 to be with his parents and brother, Sheung earned an Oklahoma State University degree in accounting.

He never originally thought of the restaurant business, but such a career fit his outgoing, gregarious personality like a glove.

Sheung tries to know customers by their name and what they like to eat.

“I enjoy working with people,” he said.

Authentic Chinese cooking is boiled, sautéed, stir-fried, roasted, grilled, deep fried, Pan-fried, and steamed, he said.

"American Cooking" is kind of deep fried and grilled, such as "Sweet & Sour Chicken" and "Chicken Chow Mein that is more ‘Americanized’,” he said.

“When we mention San Francisco style — that means we know how to cook,” he said.

Janet Lim is Dot Wo’s manager. “She helps me handle the customers, and our wait persons,” Sheung said.

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