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Published: October 3, 2007
Servicer creates homeowner woes
By Jeremy Herron and Stephen Bernard
NEW YORK — A cancer diagnosis forced Lindsey Jennings to give up his government job. With less income, Jennings feared he might lose the home he and his wife, Pearl, built near Atlanta almost 20 years ago.

So he asked for help.

But Jennings, who needed to lower his monthly mortgage payment, was rejected for a loan modification. The snub didn't come from the mortgage lender, but from a less likely source â...

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