• They may call from a telephone number entered in the city’s Customer Information System, and the system will recognize the location.
• Customers may call from a different telephone and report an outage by entering the phone number associated with the utility account.
• Customers can enter a utility account number. The system helps alleviate the problems of phone lines getting overloaded when electrical outages happen.
White House Program Cuts Up to $1k off Monthly Payments! (3.05% APR)