Glitch keeps some OKC Thunder fans from purchasing playoff tickets

BY RYAN ABER, Staff Writer, raber@opubco.com Published: April 27, 2012
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Zach Christ was ready to go at 10 a.m. Friday morning.

He had fired up a pair of computers an hour before tickets for the Thunder's first-round playoff series against Dallas went on sale, figuring he'd double his chances of securing a seat through Ticketmaster's site.

Three minutes after the tickets went on sale, Christ was in, with a pair of $12 seats for Saturday's Game 1. He just had to pay.

“When I hit submit, it brought up a screen that said you had to be a resident of Oklahoma, Kansas or Arkansas to buy tickets,” Christ said. “That was fine since I live on 19th Street in the middle of Oklahoma City.”

Christ soon realized it wasn't, though, as he was excluded from purchasing the tickets.

The Thunder limited the single-game tickets to fans in Oklahoma and certain parts of Arkansas and Kansas, Dan Mahoney, the Thunder's vice president of corporate communications and community relations said.

The zip code list the Thunder received from the post office -- and provided to Ticketmaster -- did not include some zip codes in the state, leading to the exclusions.

Mahoney said the problem was limited.

“I think there were about 15 fans that we heard form that were unable to complete the process,” Mahoney said. “We're contacting them and we're going to go ahead and process their purchases.”



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