Depositing checks my app can’t cash … or something like that


Posted September 7, 2010 by Alan Herzberger Comment on this article Leave a comment

Since I have a new iPhone, I’ve been downloading a lot of apps.

I’ve downloaded lots of news apps and lots of sports apps. I guess the apps you download say a lot about what’s important to you. In my case, the apps I’ve downloaded say that I like to know who’s winning the game and what’s happening in the world. I have quite a few apps in the categories of news and sports.

Sounds pretty noble of me. Unfortunately, the number of apps in each category show that, if I had to choose, I’d rather know who’s winning the game over what’s happening in the world.

I’m only human.

But how about this? …. I did download the app from my bank. That shows something. It shows that I have a mature side to by app collection.

The handy banking app is a useful tool that allows easy banking access — what I’ve spent and how much I have. That’s good stuff to have.

But the coolest thing about my banking app is that I can deposit checks into my account by simply uploading photos of the check. For some reason, that amazes me, and I had to try it immediately.

I started with a $6.25 check that I hadn’t gotten around to depositing. I heard a voice in my head ….

“That’s a good amount to try it with.”

(The voice wasn’t actually just in my head. It was said aloud by a colleague who likes living ‘off the grid.’)

“That way, when an eastern European hacker intercepts the transaction, you won’t be out hundreds of dollars.”

My colleague wasn’t giving the process a vote of confidence, but I carried on anyway.

I went through the entire process of taking the photos and entering the proper information before that entire deposit process failed. “Try again later,” it said.

Nothing is more frustrating than a process that fails and leaves no good reason for the failure.

“You can’t always count on technology.”

(That was the voice in my head again.)

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DIGITAL MANAGING EDITOR
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Alan Herzberger is the Digital Managing Editor for NewsOK.com and The Oklahoman. He focuses on content within OPUBCO Communications Group’s...


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