Fan happy with NewsOK service for U Pick ‘Em contest

Dane Beavers is a web editor on my staff.

He specializes in special content projects for sports and entertainment topics. He also handles many things on NewsOK, like our Topics pages, our social media efforts and our live chats. He’s an all-around swell guy.

That’s something one of our users learned last week after becoming frustrated with logging into our U Pick ‘Em football contests. The user had contacted us after he struggled with the process:

When I click on play game I get last years result, I tried to re-register but I am told I am already registered! I checked my cookies and they are turned on – Bottom line, I can’t get to the games to make my picks.

The bottom line of his message is the bottom line. He couldn’t get into the contest to make his picks. That’s all he wanted to do.

There were a few more e-mails as he tried to clarify the problems he was having. He expressed some frustration in an appropriate way in some follow-up messages. His frustration was understandable. But once Dane was included in the chain, things cleared up very quickly.