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Tips on disputing errors on your credit report

By ALEX VEIGA, AP Business Writer Published: February 12, 2013

At a glance

You can fix credit report errors

Disputing credit report errors can be complicated and frustratingly slow. But it is also a necessary task for Americans who want to avoid paying more on loans and credit cards for a mistake they did not make.

A Federal Trade Commission study released Monday found that one in four consumers surveyed discovered an error in at least one of their credit reports from the three major credit bureaus.

Only 5 percent of the consumers found errors severe enough to increase their rates on mortgage, auto loans and other financial products.

The FTC's Bureau of Consumer Protection recommends that consumers take steps to ensure the information on their credit reports is accurate. Most negative information can remain a part of your credit history for seven years.

Here are some tips on how to dispute credit report mistakes:

• Get your credit reports. The first step is to get a copy of your credit report from each of the major credit reporting firms — Experian, TransUnion and Equifax. Consumers are entitled to a free report every 12 months from each of the credit bureaus. You can get copies at It's important to review your credit history periodically. For one thing, lenders can make errors. And if an identity thief opens an account in your name without your knowledge, that can hurt your credit.

• File a dispute. If you believe there's an error in a report, you can submit disputes online at,, You can also submit the dispute by mail or phone, the address or number should be on your credit report. The FTC's study found that four out of five consumers who found erroneous information and filed a dispute with the credit bureaus had a correction made to at least one of their credit reports.

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