OLIVE BRANCH, Miss. — ComicsPRO meeting attendees toured the new facility of Diamond Comic Distributors, Inc., to close out this year’s annual meeting.
The 600,000-square-foot distribution center replaces three such centers previously housed in Memphis. Diamond has two additional distribution centers, in Plattsburgh, N.Y. and in Los Angeles. The Olive Branch facility is now the most technologically advanced of the bunch. The new inventory control system allows workers to pick items via computerized voice commands over a headset, and the quality control system will eventually be able to all but eliminate short-packed boxes with mechanisms that will make sure shipment weights are correct within ounces.
After the tour and a catered barbecue dinner, Diamond representatives answered questions from attendees about the facility and other distribution topics. Retailers said the answers they received, and the tour of the facility itself, helped to calm fears brought on by some shipping issues as the system was being implemented.
Diamond representatives acknowledged there were still kinks being worked out, but that once the system was fully implemented, it would be more efficient and cost-effective for everyone.
– Matt Price