Social Security Q&A

Social Security Q&A: How do you replace a lost or stolen card?
Published: April 28, 2013
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Q: I applied for a replacement Social Security card last week but have not received it. When should I expect to receive my new card?

A: It takes approximately 10 to 14 days to receive your replacement Social Security card. We're working harder than ever to protect you, prevent identity theft, and ensure the integrity of your Social Security number. To do that, we have to verify documents you present as proof of identity. In some cases, we must verify the documents before we can issue the card. For more information about your Social Security card and number, go to www.socialsecurity.gov/ssnumber.

Card stolen?

Q: What can I do if I think someone has stolen my identity?

A: You should do several things, including:

File a report with the local police or the police department where the identity theft took place, and keep a copy of the police report as proof of the crime;

Notify the Federal Trade Commission, (877) 438-4338 or www.ftc.gov/bcp/edu/microsites/idtheft;

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