Technology has a way of making life easier, and now AT&T wants to use it to help make your life safer, as well.
The company recently rolled out its Digital Life home security and automation service in the Oklahoma City and Tulsa markets, which allows customers to build a system that works for their lifestyles and pocketbook.
On the go a lot? Digital Life has you covered with their smartphone and tablet app, which gives you control of your home's entire system at the push of a button. Have a kid that routinely forgets his house key? Let him in remotely. Too lazy to get up and lower the blinds? Exercise your fingers by lowering the blinds via the app.
AT&T allows users to add on features, like a package that monitors the house for any water leaks. If a leak is noticed, the system will alert the user via the app and the water can be remotely shut off at the main.
There are also door and video packages, which give users control over the house's exterior doors and any cameras they have set up on the premises.
There are two basic packages: Simple Security, which is not compatible with the app, begins at $30 a month and includes door and window sensors, a wireless keypad, indoor siren and key chain remote. And then there's the $40-a-month Smart Security package, which has all the aforementioned features but is compatible with the app. Both packages will have associated hardware costs, and the ultimate cost depends on what kind of and how many add-ons a customer selects.
Using my own one-story, garage-less house as an example, my Smart Security package would consist of motion, water and contact sensors (for windows), sensors for smoke, carbon monoxide and broken glass, two cameras, light controls, a new thermostat and water shut-off control.
The monthly charge would be $70, and my hardware cost would be $1,160, plus taxes and fees.
It might sound like a lot of money, but Digital Life is priced competitively and provides features similar to what local companies like TnT Security Services and Guardian Security offer, but comes with AT&T's extensive customer service network. If you're an AT&T customer, then you're familiar with the AT&T experience, which might be the deciding factor.
The thing that will make or break Digital Life is the customer experience, especially when it comes to customer service. It's kind of like being in a relationship: The relationship might be amazing when you live apart, but until you've spent at least a year living together, you won't know who that person really is.
Clearly, not everyone is going to get every bell and whistle, but it's the bells and whistles that help make Digital Life so enticing.
If the initial startup costs don't scare you away, you desire the kind of service Digital Life offers, and your experiences with AT&T sweeten the deal, then the service is worth checking out.