AT&T U-verse service down for some Oklahomans

Company says outage limited to southwest and southeast United States.
by Don Mecoy Published: January 23, 2013
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Some Oklahoma customers of AT&T's U-verse service were experiencing outages Wednesday, a problem the company acknowledged was occurring “in some of our markets.”

Oklahoma-based company spokeswoman Emily Lang said the television and high-speed Internet service issue was “impacting a limited number of customers in our southwest and southeast region states, including Oklahoma.”

The company did not disclose how many customers in the state are experiencing problems. However, several customers contacted The Oklahoman on Wednesday to discuss their service problems.

Lang said the problem was affecting less than 1 percent of all U-verse customers, which totaled 7.4 million at the end of September.

“We're having an issue with a server that supports U-verse and are working to restore services as soon as possible,” Lang said.

The company said it was making progress with the server issue, and apologized for any inconvenience.


by Don Mecoy
Business Editor
Business Editor Don Mecoy has covered business news for more than a decade after earlier working on The Oklahoman's city, state and metro news desks, including a stint as city editor. He has won state and regional journalism awards for business,...
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