Business Q&A: Tulsa-based debt collection firm wins consumer award

Bill Bartmann, chief executive of CFS2 national debt collection company based in Tulsa, says his firm offers free services to help consumers through financial distress.
by Paula Burkes Published: April 26, 2013
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Q&A with Bill Bartmann

Tulsa-based debt collection firm

selected for consumer award

Q: I understand CFS2 is among a handful of companies nationally to receive a 2013 Friend of the Consumer Award from the American Consumer Council, making it the only debt-collection company to ever be recognized. Tell us why.

A: The council specifically applauded us for our “commitment to helping a large segment of consumers get back on their feet through employment assistance and debt negotiation services.” Like many debt collection companies, CFS2 frequently buys debt and then attempts to collect it. But unlike most, we provide a unique array of free services to help consumers get through financial distress. We've helped several thousand nationwide.

Q: What free services do you provide?

A: CFS2 was founded on the belief that people want to make good on their promises and pay what they owe. Sometimes life gets in the way and they need a little help. CFS2 partners with our customers to negotiate with their other creditors, and provides financial counseling and financial literacy programs. We help customers sign up for the government assistance they're entitled to and help them secure medical discounts and legal aid when possible. Finally, there's no better way to turn around a financial situation than by getting a great job, so our team helps with everything from resume writing to interview coaching to career search.

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by Paula Burkes
Reporter
A 1981 journalism graduate of Oklahoma State University, Paula Burkes has more than 30 years experience writing and editing award-winning material for newspapers and healthcare, educational and telecommunications institutions in Tulsa, Oklahoma...
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