Caseworkers’ jobs pose dangers

 
THE ASSOCIATED PRESS | Published: November 22, 2009   

LANSING, Mich. — One frustrated client hurled a piece of concrete through the window of a welfare agency. Another threw her car keys at a welfare worker before being escorted away. At one point, a woman on public assistance even took a swing at a worker.

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As Michigan struggles with the highest-in-the-nation jobless rate, state workers who deal with unemployment, welfare and other aid programs say they have never been so overwhelmed — or...
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