Q&A with Kristin Simpsen
Performance review practices can affect their value in business
Q: What are the pitfalls of performance evaluations?
A: Performance evaluations are often dreaded by employers and employees alike. Human resources and management usually spend a great deal of time collecting and delivering appraisals. In addition, appraisals often have a negative effect on company productivity and morale in the weeks of preparation for the reviews. Then, after reviews are given, employees may think the review process is unfair or the results of the review are inaccurate, which continues the negative morale. As a result of these hazards, some have argued for the death of performance reviews.
Q: What are the benefits of a good performance evaluation system?
A: Turnover is expensive. Good employee evaluations will identify areas of improvement for your employees. A well thought out system allows employers to ensure that employees are well matched with appropriate tasks for skill levels. Additionally, a successful system will give employees a sense of challenge and ownership in their work that is brought about by goals to improve and advance in the future. A good system will motivate and challenge employees and give employers and employees the opportunity to have a continuous dialogue about development and progress. End result: employee retention.
Q: How can an employer implement a successful performance evaluation system?