This is not meant to be an indictment of the Integrated Marketplace, which does, in fact, offer great promise. However, customers' concern and confusion are obvious when they're now asked to pay costs up front, something that can be seen on their monthly utility bill while promising benefits that can't be directly seen on that bill.
The Integrated Marketplace began March 1, so ensuring that it works as promised, while also quantifying the anticipated benefits, are priorities for those who provide utility service to the ratepayers as well as those who regulate such service. The commission's utility staff and I will continue to raise these serious concerns. The commission regularly schedules SPP updates in posted meetings open to the public.
I urge all ratepayers to educate themselves on these matters and make their voices heard.
Murphy, a Republican, has served on the Oklahoma Corporation Commission since her election in 2008. She also is vice president of the regional committee that provides input to the SPP on regulatory matters.