It's standard protocol in a missing-person case to check the jail and hospitals, Shell said, but it was unclear Friday whether they had checked with Providence before announcing Krause was missing.
Krause carried identification, but neither the police, nor the hospital or the medical examiner's office, was able to find or notify his next of kin, according to Shell.
Hospital staff tries to notify a patient's family if the person dies while in the hospital's care, Bailey said in a statement. That sometimes includes looking through the person's belongings or searching medical records to find a way to contact the family, she said.
"Despite these efforts, notification was still delayed for Mr. Krause's family," Bailey said. "Providence is actively reviewing what may have led to this delay. We are examining our internal processes as well as our collaboration with community partners to determine what led to the late notification and to ensure that family members receive information as quickly as possible."
Hospital staff told the medical examiner's office that Krause was dead, Greg Wilkinson, a spokesman for the state Department of Health and Social Services, which oversees the medical examiner's office, told the Daily News.
A police officer eventually notified Krause's mother of her son's death Thursday night, the Daily News reported.