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Cox to issue layoff notices to 240 Oklahoma City workers

The company also expects to eliminate 84 jobs in Tulsa as part of a consolidation plan.
by Brianna Bailey Published: March 5, 2014
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The layoff notices say the bulk of positions that will leave Oklahoma City — 134 positions — are customer care technical support jobs.

Cox has given its Oklahoma City employees an option to move to Cox call centers in other states to keep their jobs, and is offering employees up to $15,000 in relocation assistance, Martin said.

The Atlanta-based phone, Internet and cable TV provider told The Oklahoman last week that it would move technical support jobs out of state to one of seven Cox Centers of Excellence around the country.

Oklahoma City will become a center of Cox sales-related positions and the company plans to add about 300 sales positions to Oklahoma as part of the shift. The company is shifting to consolidate services at specialized call centers to reduce call wait times and improve customer services overall, Martin said.

Cox has about 2,000 employees in Oklahoma.

by Brianna Bailey
Business Writer
Brianna Bailey has lived in Idaho, Germany and Southern California, but Oklahoma is her adopted home. She has a bachelor's degree in Journalism from the University of Oklahoma and has worked at several newspapers in Oklahoma and Southern...
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