rtgage documents, insurance policies and all manner of financial data are couched in jargon so dense that consumers often are placed at a disadvantage.
"The consumer is often in the position of being told ‘trust me and sign here,’ ” said Bosley, who also consults with companies seeking to simplify language in consumer documents, reports and regulatory filings.
Credit card issuers may be just the first in a series of corporations that wring the legalese out of consumer documents, she hopes.
Some issues remain, particularly regarding who is going to police the measures contained in the law, Bosley said. But the recently adopted measure is a good first step. While some of the boiler-plate legal language in complex writing is tied to court precedents, much of it can be and should be simplified, she said.
A lawyer at one of
Bosley’s plain-language seminars posed the
"If everyone can understand the language, why will people need attorneys?”