WASHINGTON — The National Security Agency survived a legislative challenge in the House of Representatives last week. But senior NSA officials still face an uphill fight to convince the American public that its operations can enhance security without jeopardizing privacy.
The Obama administration had to lobby aggressively to defeat a bipartisan House proposal to defund the NSA's collection of Americans' telephone call records. The narrow 217-205 vote shows how fragile public support has become for the agency's surveillance programs.
The controversial program the House nearly voted to kill allows the NSA to obtain “metadata” — basically the numbers of all telephone calls — from all major U.S. telephone providers. The companies are compelled to furnish this information by court orders issued in secret by the Foreign Intelligence Surveillance Court. The call records are then held for five years.
The reason the NSA wants this vast library of records is to have a complete inventory to check for calls from suspected terrorists overseas. When the agency identifies a suspicious number in Pakistan, say, analysts want to see who that person called in the U.S., and who, in turn, might have been contacted by that second person.
To NSA officials, this access to calling records is supremely valuable. The problem is that many Americans are uncomfortable with it, despite repeated NSA assurances that under this program, only the calling data is collected, not the calls themselves. Public uneasiness was suggested by a Washington Post-ABC News poll last week showing that 74 percent of those surveyed believe NSA surveillance of telephone records intrudes on the privacy rights of some Americans.
So how could the NSA reassure the American public? Already, the NSA keeps the calling records in what's described as an electronic “lockbox” that can only be accessed by a small number of people when there is a “reasonable, articulable suspicion” that numbers need to be checked. What other protections could be offered? The U.S. officials cite three different issues:
Who should hold the calling data? Under current procedures, it's turned over to the NSA and stored in government data files. The records could instead be retained by the phone companies and accessed only when there's a particular need, described in a legal order. Or the records could be held by a third party — a consortium like the SWIFT system that handles bank transfers.