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DHS wants to hire 200 more child welfare specialists, cut back shelter use, recruit foster parents

The Oklahoma Department of Human Services will announce Friday a child welfare improvement plan that calls for hiring 200 more child welfare specialists over the next two years and phasing out use of shelters for children 12 and younger.
By Robby Trammell and Nolan Clay and Randy Ellis Published: March 30, 2012

© Copyright 2012, The Oklahoman

DHS wants to add 200 new child welfare specialists to its workforce over the next two years and stop using its often-overcrowded shelters to care for abused and neglected babies.

DHS officials intend to recruit hundreds of new foster parents so the agency can place younger children in its care in family-like settings instead of at the shelters.

Those are the highlights in a draft of a five-year plan the Oklahoma Department of Human Services came up with to improve its child welfare operations.

Officials made the plan public Friday at the state Capitol. Gov. Mary Fallin, House Speaker Kris Steele and Senate President Pro Tem Brian Bingman made brief remarks.

DHS officials are calling the improvements “The Oklahoma Pinnacle Plan.”

The Oklahoman obtained a draft Thursday.

“OKDHS staff is working within their current environmental and budgetary limits, as well as influencing these limits to move in a positive, evolutionary direction over time,” the draft states.

“A critical breakthrough will occur as OKDHS changes, improves and evolves from an agency constantly criticized and under attack to one praised and recognized for the continued focus on the children, youth and families it serves.”

DHS commissioners agreed to make improvements when they voted to settle a class-action lawsuit brought by a New York-based child advocacy group. The agency submitted the plan on Friday to three neutral outside experts.

The experts can accept or reject the plan. If the plan is rejected, DHS can modify and resubmit it. The experts could come up with their own plan if they reject the DHS plan a second time.

Years of scrutiny

DHS has faced intense public and legislative scrutiny over the years, particularly after children in its care were killed.

The advocacy group, Children's Rights, alleged in its 2008 federal lawsuit that DHS policies and practices are so bad that neglected and abused children are being harmed or at risk of harm at state shelters and foster homes.

In the draft of the plan, DHS acknowledges shortcomings in its current operations.

“Too many case-specific decisions are currently made at higher levels of the agency,” the draft states.

“These decisions need to be moved down to staff who work more closely with children and families.”

The agency reported in the draft that many have described the high turnover of its child welfare staff “as a crisis.”

“Turnover has improved at times, but over the past year, it has been at a critical level,” the draft states.

DHS reported in the draft that child welfare specialists who quit complained of “unreasonable work demands, low pay, low morale and a negative image of the agency as reasons for leaving.”

“Many report they would consider returning ... if these working conditions changed,” the draft states.

About the plan

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by Robby Trammell
News Director, Investigative Team

Robby Trammell is news director for The Oklahoman and NewsOK.com. During his 41-year career, he has received numerous reporting awards and civic honors. With The Oklahoman’s investigative team, he won a first-place spot news reporting award...

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by Nolan Clay
Sr. Reporter

Nolan Clay was born in Oklahoma and has worked as a reporter for The Oklahoman since 1985. He covered the Oklahoma City bombing trials and witnessed bomber Tim McVeigh's execution. His investigative reports have brought down public officials,...

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by Randy Ellis
Investigative Reporter

For the past 30 years, staff writer Randy Ellis has exposed public corruption and government mismanagement in news articles. Ellis has investigated problems in Oklahoma's higher education institutions and wrote stories that ultimately led to...

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ALSO ...

House speaker discusses DHS plan

House Speaker Kris Steele said Thursday that a plan to improve the Department of Human Services will cost ‘tens of millions' of dollars. “We'll have to take that into account with the other needs of the agency,” said Steele, R-Shawnee. Details of the first draft of the Pinnacle Plan, a seven-point plan to improve DHS' child welfare program, will be discussed Friday at a 10 a.m. news conference at the Capitol. The plan is part of an agreement reached in January to settle a class-action, civil rights lawsuit.

Michael McNutt, Capitol Bureau