Disney to shutter online movie store, website

Associated Press Modified: November 19, 2012 at 3:45 pm •  Published: November 19, 2012
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LOS ANGELES (AP) — The Walt Disney Co. is shutting down its Web movie service, Disney Movies Online, saying the site wasn't keeping up with user demands.

In an email to users, the company said the site would be closed as of Dec. 31.

The site allowed visitors to buy and rent movies from the Disney library, including films made by its subsidiary Pixar. It also allowed people who purchased physical discs to stream the movies from the website.

On Monday, movies on the site no longer appeared to be available for purchase or rental. The site said people who had already redeemed disc purchases can continue to stream the movies on the site through the end of the year. People who bought movies on the site previously are being offered refunds.

"The digital environment is rapidly evolving and Disney Movies Online does not have the flexibility that many users today demand," a Disney spokesperson said in a statement. "We made a business decision to close the service until we are able to provide the greatest value and experience to our customers."

Disney did not announce when its expected replacement service, Disney Movies Anywhere, would be launched.

Disney Movies Online did not attract many customers and had limited capabilities. Users couldn't download their digital movies for offline playback, there was no support for connected devices like game consoles, and it only offered movies for streaming on Web browsers.

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