ADA — Police union members met with city officials this week to address a vote of no confidence in the central dispatch system that directs emergency phone calls in the area.
On Oct. 1, the police union expressed a lack of faith in the 911 dispatchers. Members voted 30 to 1 that issues at the dispatch center are a threat to the safety and lives of law enforcement officers, union President Michael Jackson said.
He said dispatchers are not able to communicate effectively with law enforcement officers.
"When it comes to knowing what police need, they don’t know,” Jackson said.
In at least one instance, he said, dispatchers did not alert officers about shots fired at a scene nor that guns were involved. Other times, officers have become lost because of dispatchers’ instructions. There have been issues since dispatch centralized operations and moved from the jail about six years ago, he said.
According to Jackson, city officials agreed Monday to allow a certified instructional officer to meet with dispatch employees once a month to communicate some of the officers’ areas of concern.
Alvin Files, city attorney and assistant city manager, said there has been dialogue between law enforcement and city officials.
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