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Driven to frustration by Oklahoma license photo snags?

BY VALLERY BROWN Modified: April 17, 2009 at 12:10 am •  Published: April 17, 2009

/> The first licenses issued when the state transitioned to digital licenses in late 2003 are now being renewed, and some people are experiencing issues because tag agents and public safety staff are just learning the system.

"We’re seeing more of this now, but we are getting better,” Gentry said, adding the department also is changing the verification software.

Vi Davis, owner of Arcadia Tag & Title, said the problem is not uncommon. She often has to adjust the license holder’s photo to make sure the software can recognize the individual.

"It’s obvious if it is the same person, and I can usually just take the picture again to solve the problem,” Davis said. She noted that it is normally only an issue when people are pressed for time — like over lunch.

The majority of complaints come from people who allow their license to expire or who don’t show up prepared and with enough time to go through the process, Davis said.

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DPS tag agent liaison Virgil Bonham said that when taking driver’s license photos, people should not wear:

Eyeglasses, hats or headwear that obscure or shadow the face or that have brand names, numbers or slogans.

Renew an expired license: Nov. 1 a new law goes into effect that allows Oklahomans to use their

old driver’s license

as verification of

identification. This

law also allows for licenses to be renewed up to 30 days past their expiration date. Until then, if a license expires before being renewed a driver must present a certified birth certificate, visa or U.S. passport.

Replace a lost, stolen or severely damaged license: Must present a primary form of identification such as a U.S. passport, certified birth certificate or visa along with a secondary form of identification such as a Social Security card, insurance verification or other government-issued licenses.

First time license holders under 18 years old: Are required to show proof of enrollment or school completion along with proof of driver’s education training. Go to www.dps. for a

complete list of necessary documents and requirements.


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