HARTFORD, Conn. (AP) — Consumer protections that promise more transparent billing and marketing by electricity suppliers in Connecticut unanimously cleared the state Senate on Tuesday.
Lawmakers, hearing hundreds of complaints from irate consumers about sharply higher prices and deceptive marketing, approved legislation directing state regulators to redesign the standard billing format for residential electric customers and to make it easier for customers to leave an electric supplier.
Senate President Pro-Tem Donald Williams said the legislation "moves us forward in a giant way in protecting consumers."
Sen. John McKinney, the minority Republican leader, said the measure is an "attempt to protect consumers from spiking electric rates, especially from third-party suppliers."
Gov. Dannel P. Malloy said the legislation provides clarity and certainty for electric customers.
But the AARP Connecticut said the bill does not provide enough protection to consumers, doing "little to address the types of egregious practices of some third party electric suppliers that got us into this crisis in the first place," said State Advocacy Director John Erlingheuser. AARP called on lawmakers to amend the bill.