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Executive Q&A: Better Businesss Bureau chief strives to better Central Oklahoma

Executive Q&A: Tulsa native Kitt Letcher welcomes new role as president of the Better Business Bureau of Central Oklahoma.
by Paula Burkes Modified: August 4, 2013 at 10:00 pm •  Published: August 3, 2013

Q: What made you choose the University of Tulsa for college, versus going away to school?

A: My mom and sister had gone there. When I was a preschooler, my mom went back to school at night and, while my grandparents watched me, completed her degree in finance. I loved TU. I pledged Delta Gamma and lived in the sorority house my sophomore year. My junior year, I spent six months in London for a really fun internship, managing a roving citywide exhibit on Russian art and how it'd changed over the decades.

Q: What was your first real job?

A: I worked six months in the marketing department of the Tulsa Airport Authority, giving airport tours to school groups. It was early 2001, and before 9-11, so I could take students through security, onto airplanes between flights and down on the tarmac. It was fun.

Q: Your work experience before the BBB is in nonprofit. Tell us about that.

A: I worked two years as community relations director for Camp Fire USA Green Country Council, managing candy sales, fundraising and public relations. The past eight years, before joining the BBB, I served as director of United Way for Canadian County, overseeing the Heart of the City campaign for the city of Oklahoma City among other things. Moving from United Way to the Better Business Bureau has been a great transition for me. The BBB has been the challenge I was looking for, while keeping the purpose of helping make my community be a better place to live. At the end of the day, I like knowing the work I'm doing makes someone else's life better.

Q: You're a Tulsa native. How did you come to settle in Oklahoma City?

A: My husband, Stuart, is a pilot for the Air National Guard and is based here, though he's deployed for two to three months at a time and home for a couple of months in between. He left today for a week in Japan. The good news is we can Skype and talk most days. Now I'm very much an Oklahoma City girl. My time with the United Way and past involvement with Junior League was a big part in my feeling grounded in the community. We built and moved into a new home near the Edmond/Guthrie line in January of last year. We're here to stay.

by Paula Burkes
A 1981 journalism graduate of Oklahoma State University, Paula Burkes has more than 30 years experience writing and editing award-winning material for newspapers and healthcare, educational and telecommunications institutions in Tulsa, Oklahoma...
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Position: Better Business Bureau of Central Oklahoma, president and chief executive

Birth date: Oct. 30, 1978

Family: Stuart, married 12 years (They were high school sweethearts); Isabel, 5, and Collin, 17 months

Education: University of Tulsa, bachelor's in marketing

On the nightstand: “Bossypants” by Tina Fey, and “Real Simple” and “Better Homes & Gardens” magazines

Latest movie: “Monsters University” and other kid flicks

Next getaway: Germany in August

Secret to success: Great mentors. “My past supervisors, and volunteers, have always been really direct, helped me look at situations from all angles, and reach for goals I didn't think were possible.”


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