Executive Q&A: Former accountant nurses OKC clinic, GlobalHealth Inc. insurance provider back to health

Executive Q&A: After taking the helm of GlobalHealth Inc. insurance company and the Oklahoma City Clinic three and half years ago, Scott Vaughn has helped annual revenues grow from $95 million to $170 million.
by Paula Burkes Modified: April 13, 2014 at 3:00 pm •  Published: April 13, 2014

Scott Vaughn, chief executive of GlobalHealth Inc. insurance company and the Oklahoma City Clinic, realizes most of his peers are former clinicians and/or hold master’s degrees in health administration. But his business background—including as partner and health care practice lead at BKD CPAs & Advisors in Tulsa—is the competitive edge that he brings to the position, Vaughn said.

“Health care costs can’t continue to grow at a percentage higher than the overall economy,” Vaughn said.

“My accounting background helps me know what the end game needs to be. The question,” he said, “is how we get there.”

Since he took the helms three and a half years ago, GlobalHealth and the Oklahoma City clinic, which employ 230 in Oklahoma City and Tulsa, have increased annual revenues from $95 million to $170 million. Vaughn attributes the jump to competitive pricing and improved customer service, including more outreach to patients about arranging follow-up appointments and taking their medications as prescribed.

GlobalHealth, which in February was bought by New York-based equity firm Kinderhook Industries—offers the most popular, and lowest-cost insurance plan — a home maintenance organization — among state employees. In addition to the 40,000 lives it covers through that plan, the insurer in January 2013 began offering Medicare Advantage plans and, in October, became one of five companies offering insurance in Oklahoma’s new federally run online health insurance marketplace.

From the Oklahoma City Clinic at 701 NE 10, Vaughn, 42, sat down with The Oklahoman to talk about his life and career. This is an edited transcript:

Q: Tell us about your childhood.

A: I grew up in Jay, which had a population of roughly 2,000 and is where both my parents have roots and still live. My father is a retired electrician; my mother works in the Delaware County Assessor’s Office. I have fraternal twin brothers who are two and half years younger. They were into football and basketball. But I played piano, from age 6 to about 14, and still enjoy playing. I was valedictorian of my class of roughly 100, and went on to OSU where I’d always planned to study accounting.

Q: And you focused on health care at BKD?

A: That’s right. They had a huge health care practice, and I immediately was slotted into that area. Initially, I audited rural hospitals across Oklahoma. Then, as practice lead, I was exposed to more of the national firm’s clients, including hospitals, physician practices and insurance companies. Our focus was on increasing profitability, including billing, collecting or coding better. Now, my focus is on cutting expenses, including providing more efficient care.

by Paula Burkes
Reporter
A 1981 journalism graduate of Oklahoma State University, Paula Burkes has more than 30 years experience writing and editing award-winning material for newspapers and healthcare, educational and telecommunications institutions in Tulsa, Oklahoma...
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PERSONALLY SPEAKING

•Position: GlobalHealth Inc. and Oklahoma City Clinic, chief executive.

Birth date and childhood home: May 23, 1971; Jay.

Family: Wife, Kayla; married four years in June (friends introduced them); and son, Benjamin, 3.

Education: Oklahoma State University, bachelor’s in accounting.

Residence: Tulsa. They recently moved into a home they built at Peoria and 27th, after living in the Mayo Hotel for the past two years

Civic contributions: He serves on the board of the Salvation Army and supports Tulsa’s Nathan Hale High School. In a few weeks, he and Kayla are running in a company-sponsored 5k to benefit the school; she’s promised to push Benjamin in the stroller to even things up, he said.

For fun: Mystery-thrillers.

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