Federal Trade Commission study finds 1 in 4 consumers had errors on credit report

Federal Trade Commission study finds 1 in 4 consumers had errors on credit report.
By MARCY GORDON Published: February 12, 2013
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The study confirmed “that credit reports are highly accurate, and play a critical role in facilitating access to fair and affordable consumer credit,” the association said in a statement.

The new U.S. Consumer Financial Protection Bureau has the authority to write and enforce rules for the credit reporting industry. In September, the agency began ongoing monitoring of the credit agencies' compliance. It's the first time they have faced such close federal oversight.

The bureau hasn't yet taken any public action against the agencies. However, it is accepting complaints from consumers who discover incorrect information on their reports or have trouble getting mistakes corrected.

The agencies have 15 days to respond to the complaints with a plan for fixing the problem; consumers can dispute that response.

By contrast, the Federal Trade Commission can only take action if there is an earlier indication of wrongdoing. It cannot demand information from or investigate companies that appear to be following the law.