Band gives users a Fit
SAN FRANCISCO — Wearable technology maker Fitbit Inc. has stopped sales of its $130 Force wristband and is recalling it after the fitness gear caused skin problems for some customers.
In a letter posted Thursday on the company website, Fitbit CEO and co-founder James Park said about 1.7 percent of users reported skin irritation.
Fitbit said independent test results have not found problems with the Force’s battery or electrical systems and suggests that users may have had allergic reactions to nickel in the device or materials used in the strap or adhesives used to make the Force.
The company is offering a full refund.
The Force can track steps taken, stairs climbed and calories burned. FitBit also makes other fitness wristbands and devices.