Hospitality industry expands as demand for lodging falls
Hotels: Is there room for one more?
Hospitality industry expands as demand for lodging falls

By Steve Lackmeyer
Published: September 21, 2008

JOHN SWEENEY is keeping busy these days overseeing the construction of two hotels, with a third being planned for Bricktown.

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The vice president of operations for Kusum Hospitality isn't alone in his expansion efforts. Industry reports indicate an estimated 3,000 hotel rooms are about to be added in the Oklahoma City metro area, even as occupancy has dropped 4 percent this past year.

"We're still confident in the market in Oklahoma City and Oklahoma as a whole,” Sweeney said. "We're moving forward, cautiously.”

Jeff Pener, executive director of the Greater Oklahoma City Metro Hotel Association, is less optimistic about continued expansion. He worries a long stretch of prosperity for the industry may be about to crash — yet another victim of rising gas prices, reduced travel and a souring economy.

"The last five years were outstanding,” Pener said. "But we've peaked. I think with the last three months citywide, based on the people I've been talking to, you have where we haven't achieved what we did for the year before.”

‘It's not a downturn; it's just flat'
Oklahoma City area hotel occupancy in July stood at 65.6 percent, down 4 percent from the previous year, according to a report provided by the Oklahoma City Convention and Visitors Bureau.

Another troubling number to Pener: 12,600 more room nights were available for the month compared with July, 2007, and yet 7,900 fewer room nights had been sold.

"Many of the hotels are not performing as well as they were,” Pener said. "That is alarming to us. And we know a lot of hotels are under construction, so we're looking at the industry having to absorb 2,500 to 3,100 new rooms in the market.”

Sweeny, however, isn't alarmed. His company, which owns five hotels, is building a Hampton Inn and Suites at Interstate 240 and Western Avenue and a Staybridge Suites at Memorial Road and May Avenue. He said his company is also moving forward with plans to build a 99-room Holiday Inn Express in Bricktown — one of at least three new hotels planned for the downtown area.

"We see the market as stable,” Sweeney said. "It's not a downturn; it's just flat. A couple of sectors are down, but overall, we're up.”

Sweeney added that any shifting caused by increased supply and decreased demand caused by rising fuel prices is more likely to hit full-service hotels. The emergence of self-sustaining newer hotel corridors in the suburbs is seen as yet another factor in lower occupancy rates.

"We're seeing some traffic move from Oklahoma City to Edmond or Norman,” Sweeney said. "Our belief is it (slowing occupancy rates) will create competition and you'll have to take care of what you've got. You may have to work harder.”

John Williams, general manager at the Skirvin Hilton Hotel, said occupancy rates are "doing fine” and special events are "far better than we ever expected.” But he's concerned about not just the growth, but what's being built.

"You have a lot of growth out on Memorial Road and you have the whole Meridian Avenue corridor that keeps on building and building,” Williams said.

"And to a greater extent, it's all limited service lodging. You don't have anything grand, anything significant, anything iconic — it's nothing but more of the same, and that's when it gets dangerous.”

Deteriorating quality
Williams argues many limited service hotels deteriorate in quality with brands dropping from premium to average to below average and then "far below average.”

"They bring the market down,” Williams said.

Likewise, Williams is concerned about the types of hotels being added downtown. A Hampton Inn and Suites being built in Bricktown, and a Candlewood Inn and Suites and a Holiday Inn Express, both on the drawing boards, all are limited service hotels.

Only one announced downtown area addition — an Embassy Suites in the Oklahoma Health Center — will be full service.

Williams wonders how those hotels might affect any future efforts by the city to lure a 600-plus room conference hotel as part of building a new convention center downtown.

"As a city, we need to be mindful of what we build now and what it might keep us from building later on,” Williams said.

Nightmare scenario
Pener has an even bigger worry — a repeat of the 1980s when the local hotel industry crashed in the depth of the oil bust. He points to a stretch of rundown motels along Interstate 35 in south Oklahoma City as an example of an entire corridor that has yet to fully recover from that long-ago downturn.

The hotel industry grew dramatically during the boom years of the early 1980s, Pener said, only to succumb to a wave of bank foreclosures once the bust hit.

"It was terrible,” Pener said. "I worked for a company then as a young general manager. I had six hotels, and each varied by a dollar. It was, ‘What banner do I put up today?' I don't want to say what the rates were — they were just so low.”

The south I-35 corridor, he said, was heavily traveled and lined with nice hotels that included a well-kept Best Western with an indoor pool. Only now, Pener said, are there some signs of rebound on the strip.

Likewise, it was in the late-1980s that downtown was reduced to just one hotel.

Pener is hopeful a similar scenario will be avoided. He notes Oklahoma City has a lot more attractions than it did 25 years ago.

"There are warning bells ringing,” Pener said.

"We have a lot of new product now. But the older product is going to have a tough time if we continue to go into a downturn.”


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I think a reasonable number of lower-cost hotels downtown will help bring in more visitors. Not everyone can afford the Colcord or the Skirvin. We need a "normal person" hotel in there that can attract the crowd of the $100-150 a night range. Those are the bread and butter tourists that we need to help build the tourism industry. They already stay outside of downtown and commute in, so why not give them an opportunity to stay closer. And on the new convention center, think Raddison.
Chris, midwest city - Sep 23, 2008 11:44 AM
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John Williams’s comments are on the mark! As a visitor (and former resident) it is almost surreal the number of generic, limited-service properties dotting the entire city. If OKC intends to compete with destination cities such as Chicago, Dallas or Denver, it will need an influx of luxury properties such as The Waterford, The Colcord and The Skirvin. The last thing needed is another “breakfast bar property” like Hampton or Holiday Inn.
Greg, Panama City, Panama - Sep 22, 2008 10:12 AM
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I do agree that we need cheaper, reasonable hotels downtown. Not everyone can afford the higher prices some of the "luxury" hotels are charging. However, I don't want to see the area get flooded with cheaper hotels. We need a good balance and room to grow. In order to draw bigger conventions we need the hotel space and it is a good sign that downtown is pointed in the right direction. But we are going to need to maintain these attractions, conventions and events to keep these hotels in business. I don't see why they are continuing to build in certain areas that seem to have plenty of hotels tho. Gas prices are finally coming down and people are beginning to see OKC as a place to visit. I would imagine it will all work out and the market here is strong.
Jess, Warr Acres - Sep 21, 2008 3:11 PM
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John Williams at the Skirvin is totally correct - and he's even encouraging his own competition. The City Council and the OKC Planning Commissions and all the others had better get a FAST grip on this problem! We've all stayed at 5-10 year old Hamptons and Holiday Inns - falling apart, ugly, really cheap, and certainly not the "destination-stay" rooms convention goers are looking for with company money!
c, Oklahoma City - Sep 21, 2008 9:09 AM
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