Fashion Matters


Neiman Marcus, Bergdorf Goodman now offer free shipping, free returns

Linda Miller Modified: October 7, 2013 at 10:15 am •  Published: October 7, 2013
Neiman Marcus free shipping, free returns all the time. (PRNewsFoto/Neiman Marcus Group)
Neiman Marcus free shipping, free returns all the time. (PRNewsFoto/Neiman Marcus Group)
Here’s good news for anyone who shops online at Neiman Marcus or Bergdorf Goodman — FREE standard shipping and returns. There’s nothing worse than having to pay to ship an item back if it doesn’t work.

“Permanent free shipping and returns have been a top request and we are happy to be able to make this change just in time for the holiday shopping season,” said Wanda Gierhart, chief marketing officer, Neiman Marcus Group.

Free standard shipping and returns for all domestic purchases includes online through and bergdorfgoodman as well as Neiman Marcus and Bergdorf Goodman stores.

Like other stores, Neiman’s and Bergdorf’s have made enhancements to make shopping easier. Every Neiman Marcus associate has a smart phone loaded with apps to help them stay in touch with customers about alterations, merchandise delivery and new items of interest.  In addition, iPads are being used in selected departments in all stores to give customers access to online inventory as well as what is currently available in store. 

Online, customers can have their beauty basics and other essentials shipped automatically. Need a new jar of your favorite night cream every  four months. No problem.  While shopping online, a customer can use the convenient “Find In Store” button that locates an item in a store within a certain specified radius.

The Bergdorf Goodman website recently underwent a full redesign to reflect the editorial feel of their quarterly magazines and further enhance the customer’s luxury shopping experience.

Let’s shop.