BOSTON (AP) — Massachusetts health care officials are bringing in outside consultants to help assess the state's problem-plagued health insurance website.
The Massachusetts Health Connector said Thursday that it's unable to rely on the new online system for end-to-end enrollment activities, and had to use other strategies to ensure coverage for Jan. 1.
The agency oversees the state's health care law. It said the assessment team is being led by experts from MITRE, a nonprofit research and development center with expertise in systems engineering and integration.
The team is being asked to assess the website problems, come up with solutions, and report back by Jan. 17.
Connector officials said the report could also provide critical information as they decide whether to pursue legal action against CGI Group, a Montreal-based information technology company hired to create the new website.