Q&A with Cheryl Dillard
Medical transcription rules help protect privacy of patients’ data
Q: What laws govern how transcription service providers protect patient information?
A: The Health Insurance Portability and Accountability Act (HIPAA) sets out the requirements for medical transcriptionists. There are specific administrative, technical and physical requirements we must follow in order to comply with the law. Additionally, we require all of our transcriptionists to sign a Business Associate Agreement that explicitly prohibits them from releasing any information for any reason. It’s just one more layer of protection we employ to protect patient data.
Q: What about transcription companies located overseas?
A: HIPAA requirements cannot be imposed on companies who operate outside the country, so outsourcing transcription services to overseas vendors poses a serious risk to the security of patient records.