"To the millions who have tried to use HealthCare.gov, we want to apologize to you," Marilyn Tavenner, administrator for the Centers for Medicare & Medicaid Services (CMS), said before the House Ways and Means Committee. "This initial experience has not lived up to our expectations, or the expectations of the American people, and it is not acceptable."
HealthCare.gov, the Obamacare website through which Americans in 36 states can comparison shop and purchase private insurance, launched on Oct. 1 with major problems. No other administration official has testified to Congress about the ongoing issues, in part because the two-week government shutdown this month held up congressional oversight, CBS News reports.
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