Medicare site takes physicists' brains
Dear Mr. Berko: Can you help us? My wife and I need to purchase a drug plan but the Medicare website is so confusing that we just gave up in frustration. So we called two insurance agents in our area but neither would help us over the phone. They wanted us to come to their offices. But we were reluctant because we did not want to get high-pressured like we did before we moved here, which caused us to make a costly mistake. We're both retired, in fair health and have most of our marbles, but this Medicare Web site is the pits. Do you know an insurance professional who will answer questions over the phone and won't pressure us into something we don't understand? Why must the government make the Medicare drug thing so complicated? Please do not use our name. This is a small town and one of the agents is the friend of a friend who could embarrass us.
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