Q&A with Jon Hill
Technicians needed in heating, air condition, ventilation industry
Q: I understand the heating, ventilation and air condition (HVAC) industry is facing a current and future shortage of technicians. How bad is it?
A: There’s a tremendous need in the market for skilled technicians, not only in Oklahoma City but also nationwide. The industry continues to grow, but we don’t have the labor force to support it. It’s projected the HVAC industry will need around 27,000 new workers each year just to replace those who are retiring.
Q: How can the industry support these shortages?
A: As a whole, the industry needs to do a better job at marketing itself as a viable and successful career option. Individuals need to be aware of the many job offerings available in the HVAC industry. Once someone goes into the industry, it’s equally important to provide them with ongoing training and mentorship as new technology and information becomes available. With mentorship, technicians skills can be cultivated by learning the ins and outs of the trade. Mentorship, from the very first day, leads to an experienced technician and a satisfied client base.
Q: Do you provide mentorship in your own family-owned company?
A: At Hill & Company, we put a strong emphasis on apprenticeship in order to train and retain our skilled employees. Since 1967, we’ve been committed to being the best in every aspect of the business, and that’s founded entirely on the strength of our employees and the service they offer our customers. With the right training and mentorship, it’s not uncommon for an apprentice to become one of our best technicians.
PAULA BURKES, BUSINESS WRITER