Mercy will soon close its three local Walmart clinics, citing a lack of patient interest.
Pat Patton, the chief operating officer of Mercy Clinic in Oklahoma, said the hospital system's leaders were surprised at the low number of patients that they saw come through the Walmart clinic doors.
“We certainly went into it with gusto and felt like we put a lot of energy and investment and time into it, and I think that a lot of it depends on location,” Patton said. “There are locations where they have tended to be successful within the Walmart structure.”
Mercy operates three clinics in Walmart stores in the Oklahoma City metro. The Edmond clinic at 2200 W Danforth will close July 31. The clinics at 7800 Northwest Expressway and at 2000 W Memorial Road will remain open until Aug. 31.
Sixteen employees worked at the clinics. Mercy is offering them jobs at other locations, but some might seek employment elsewhere, Patton said.
The clinics sit inside Walmart stores. They were designed to treat patients with easily treatable ailments, such as an adult with a cold or mild case of the flu or a child with a fever. Patients who visited the Walmart clinics told Mercy that they typically needed a higher level of care, though, such as an X-ray or lab work.
“We have Mercy clinics on about every block, it seems like, in Edmond and northwest Oklahoma City, and our convenient care clinics are pretty strategically located, even prior to the Walmart clinics, and the services we provide there seem to provide patients a little more depth,” Patton said.
Patton said Mercy has a good relationship with Walmart, and the two companies will continue meeting to determine what their next move is.