NewsOK: Video updates

OKC-based Monscierge creates technology that's changing hospitality industry Head of security for TSA removed from post Still plenty of air in 'Deflategate' court case OKC Thunder: No suspension for Draymond Green Oklahoma House rejects efforts to reduce qualifications for Corrections director post Canton Lake, drawn down by Oklahoma City, is full again NBA: Lowry, DeRozan lead Raptors to 105-99 win over Cavaliers, even series at 2-2 After migrants, German nationalist party takes aim at Islam At OKC rally, activist Jesse Jackson calls for protests against cuts Oklahoma House votes to abolish high schools' end-of-instruction testing Report: NFL sought to influence study on brain injuries U.S. water polo captain Azevedo preps for record 5th Olympics Man found with multiple gunshot wounds dies, Oklahoma City police say Chesapeake settles royalty lawsuit in $53 million deal Greer County man accused of homicide

BBB Trust Tuesdays: How to respond to a complaint

Published: May 24, 2016

Kitt Letcher, President/CEO of BBB of Central Oklahoma, talks about customer service and best practices to respond to a complaint.

Tuesday, May. 24
9:00 AM BBB monthly segment