N.J. hospitals gain from apologies
HACKENSACK , N.J. — All Donald Platt wanted was an apology.
The tumor on his kidney was the size of a baseball by the time his cancer was detected — five years after his doctor misdiagnosed his symptoms and failed to order the right tests.
Platt sued, angered as much by his doctor’s attitude as by the mistake.
"He never apologized,” said Platt, from Upper Saddle River , N.J. &...
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