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New book promises keys to hotel industry kingdom

Associated Press Modified: November 19, 2012 at 11:45 am •  Published: November 19, 2012

In fairness, Tomsky tells outrageous stories about the hotel staff, too: a valet learning to drive a stick shift using an overnight guest's car, housekeepers using furniture polish on glasses to keep them spotless and a bellman who allegedly peed in a guest's bottle of cologne after he was stiffed on a tip.

Tomsky has only worked at hotels in New Orleans and New York, so readers may wonder if his tips will work anywhere else. Maybe they will, maybe they won't. But his stories are so good, it almost doesn't matter.




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