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OG&E will not disconnect electricity during heat wave

Oklahoma Gas and Electric Co. will not disconnect residential customers who do not pay their bills in August, the company announced.
BY JAY F. MARKS Business Writer Published: August 2, 2011

In light of July's record heat, Oklahoma Gas and Electric Co. announced it will not disconnect residential service for nonpayment of electric bills in August.

The company also plans to work with customers who are having trouble paying their bills.

“Because it's been so hot – over 100 degrees almost every day for the past month – we have not been disconnecting service,” OG&E spokesman Brian Alford said. “And in the interest of public health and safety, we will not resume disconnects during August.”

He said all charges will continue to accumulate on customer bills, which will be much higher as a result of greater air conditioner use.

“We recognize that some of our customers will need more time to pay their electric bill, and we want to be as flexible as we can during the next few months,” Alford said. “We will offer residential customers who have fallen behind on their bill up to six months to catch up.”

The moratorium does not apply to commercial customers.

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Customers also can take additional steps to conserve energy:

Move the thermostat up a few degrees; doing so will help save 3 percent to 4 percent on monthly bills for every degree it's raised.

Use fans for air circulation, which can help make a room feel several degrees cooler.

Keep blinds and drapes closed.

Avoid cooking or drying clothes during the heat of the day.

Customers with a new smart meter can sign up at to receive cost and usage information unique to their home.


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