But he learned a lot by going under cover.
“She was 19 years old,” Lynch said. “I couldn't lay out a 19-year-old on national television. It made me realize we hire young people, exceptionally young.”
This situation helped him realize his restaurants needed a mentoring program.
“It is an adult environment,” Lynch said. “The younger ones need a mentor with a mature attitude.”
He also learned that he wanted his managers to be closer to the “front lines” with the waitresses by sometimes approaching tables together.
Lynch learned a lot about how to run a business from being a part of sports teams, like the Norman and Oklahoma basketball programs.
He first began a career selling food at age 12. He sold sodas at Owen Field during Oklahoma football games.
Now he wants his pubs to provide a similar experience. The Tilted Kilt has nearly 73 locations, with two opening next week in Denver and Charlotte, N.C.
The Tilted Kilt in Tempe and Scottsdale are known for being the game day headquarters for Sooners fans in Arizona.
“We have about 300 fans,” Lynch said. “There are Oklahoma flags hanging from the ceilings.”
Although there aren't any Tilted Kilts in Oklahoma, Lynch said there could be one in Oklahoma City, and then Tulsa, within a year.
Lynch said he likes his pubs to be stocked with 50-60 inch flat-screen TVs that always feature the best sports games on television.
“When people watch the Sooners play, I want them to have the best view,” he said, “and that better be at the Tilted Kilt.”
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