American Fidelity is honored
American Fidelity Assurance Co. has been named to Ward Group’s list of 50 top performing life and health insurance companies. American Fidelity was recognized for outstanding financial results in the areas of safety, consistency and performance over a five-year period. “This national recognition from a well-respected insurance industry organization like Ward’s is a strong indicator that we are meeting our goals of financial security and policyholder protection,” Chief Financial Officer Robert Brearton said. Ward Group is the leading provider of benchmarking and best practices studies for insurance companies. Ward Group analyzes more than 800 life and health companies in the United States to determine the top 50 companies each year.
State agency recovers $2.2M
The Oklahoma Insurance Department’s Consumer Assistance Division has recovered nearly $2.2 million for state consumers in the first half of 2014, the agency said. Division staff answered 13,127 phone calls, responded to more than 300 emails and opened 1,788 files through June 30. “Here at the Oklahoma Insurance Department, our goal is to assist and educate consumers,” Oklahoma Insurance Commissioner John D. Doak said. Accident and health insurance generated the most complaints in the first half of the year with 765 formal complaints. The majority of complaints were related to claim denials and delays. Auto insurance complaints were second on the list with 378 cases filed, followed by homeowners insurance with 271 complaints.
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