Champion said the rule changes were an attempt to connect incentives with performance goals for electricity sales reductions, which had become disconnected under the present rules. She said the new rules were a good balance between the flexibility desired by utilities and the review needed for regulators.
“So what we tried to do was clean it all up, put everyone on the same playing field and make it clear that there’s some link to incentives and performance,” Champion said.
Among other changes were rules allowing electric utilities to notify customers by email or text message for confirmation of billing changes or annual notification of commission utility rules.
Customers would have to opt to receive electronic notification.
By default, customers would still receive mailed notices.
The rules now go to the Legislature and Gov. Mary Fallin for final approval.