Oklahoma County library system using new self-service reserve system

Want to get some reserve books? No need to wait for the librarian.
BY STEVE GUST Published: February 19, 2012
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— The business of book lending has become a bit easier for some of the patrons and staff of the Metropolitan Library System.

A self-service reserve system is in effect at the Ralph Ellison Library in Oklahoma City and at branches in Edmond, Bethany, Midwest City and The Village.

Kim Terry, director of communication for the Metro Library System, said the system should eventually expand to other branches as well.

Under the system, a sticker is placed on each reserve book with the name of the patron who reserved it, and these books are placed on designated shelves in alphabetical order.

Patrons pull their own reserve books and can use the self-serve checkout to borrow the material — no waiting.

“A lot of people like to stop in after work, which is usually the busiest time. They don't like to wait in line,” Terry said. “This way, they get the materials and then can go right to the self-checkout. They're done in a few minutes and don't even have to talk to anyone.”

Ingrid Lewis, of Edmond, reserves material online, including books for her children. When the reserves are ready she is notified by email or regular mail.

“It's a good way to monitor what the children read,” she said. “I've used this just about since it opened. I really like it.”

For some first-time users, the experience takes some getting used to.

One woman, who wouldn't give her name, wasn't initially pleased.

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